Sandy Update 5: The Next Step After You Register for Disaster Assistance

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Hoboken, N.J., Nov. 1, 2012 -- FEMA Inspector Richard Martin inspects a basement apartment in Hoboken two days after the residents applied for FEMA assistance. FEMA is working with many partners and organizations to provide assistance to residents affected by Hurricane Sandy.

Hoboken, N.J., Nov. 1, 2012 — FEMA Inspector Richard Martin inspects a basement apartment in Hoboken two days after the residents applied for FEMA assistance. FEMA is working with many partners and organizations to provide assistance to residents affected by Hurricane Sandy.

We understand the mixed range of emotions survivors may be experiencing after going through a catastrophic and life changing disaster.  Many people are returning home to find that everything they’ve ever known is completely destroyed.  During these difficult times, it’s hard to even process everything that has occurred over the past several days, let alone think about the next steps — but we’re here to help you through the disaster registration process and make it as easy as possible.

If you’re a survivor in one of the declared counties you should call to apply for federal assistance.  If you have access to the Internet, you can apply online and on your mobile device too.  If you don’t have access to the Internet, please call 1-800-621-FEMA(3362) TTY 1-800-462-7585.  Our online application is an easier and faster way to apply for assistance, visit at www.disasterassistance.gov to complete your application. You should also be aware that FEMA often opens Disaster Recovery Centers  in disaster areas, once they are established in your area, you can visit the location to speak to someone in person about available disaster programs.

Once you’ve applied for federal assistance, here’s what you can expect next:

  1. Applicants who register with FEMA will be given a personal application number. This number will be used to provide later to a FEMA Housing Inspector. So it’s important that you write this number down, and keep it secure and handy for future use.
  2.  A FEMA Housing Inspector will contact you to make an appointment to visit your property within 14 days after you apply. The inspector will assess disaster related damage for your real and personal property.

    Important notes:

  • There is no fee for the inspection.
  • Inspectors are contractors, not FEMA employees, but your inspector will have picture identification.
  • It is important to understand that you or someone 18 years of age who lived in the household prior to the disaster must be present for your scheduled appointment. This inspection generally takes 30-40 minutes but can be shorter, and consists of a general inspection of damaged areas of your home and a review of your records.It’s also important to understand what the inspector will be asking of you.

    The inspector will ask to see:

  • Picture Identification
  • Proof of Ownership/Occupancy of damaged residence (Structural Insurance, Tax Bill, Mortgage Payment Book/Utility Bill)
  • Insurance documents: Home and/or Auto (Structural Insurance/Auto Declaration Sheet)
  • List of household occupants living in residence at time of disaster
  • All disaster related damages to both real and personal property
  1. Once the inspection process is complete, your case will be reviewed by FEMA and you will receive a letter, or email if you signed up for E-Correspondence, outlining the decision.
  2. If you qualify for a FEMA grant, FEMA will send you a check by mail or deposit it directly into your bank account. You will also receive a letter describing how you are to use the money.  You should only use the money given to you as explained in the letter and save receipts on how you spent the money.
  3. If you do not qualify for a FEMA grant, you will receive a letter explaining why you were turned down and will be given a chance to appeal the decision. Your appeal rights will be described in this letter. Appeals must be in writing and mailed within 60 days of FEMA’s decision.
  4. If you’re referred to the Small Business Administration (SBA), you will receive a SBA application. The application must be completed and returned in order to be considered for a loan as well as certain types of grant assistance. SBA representatives are available to help you with the application at localDisaster Recovery Centers. Completing and returning the loan application does not mean that you must accept the loan.

As with all disasters, FEMA is just part of the team that supports disaster response and recovery efforts.  That team is comprised of tribal, territorial, state, and local governments, faith-based and community organizations as well as the private sector and voluntary organizations.  Together we are working to help survivors through this difficult time in their lives.

If you know someone who lives in an eligible county and has suffered damages from Hurricane Sandy or if you have suffered damages yourself, we encourage you to register for federal disaster assistance as soon as possible.  The sooner you apply, the faster you will receive a reply and can move forward in the recovery process.

And if you were not affected by Hurricane Sandy but know survivors, please help us spread the message and encourage them to apply for assistance.

Here are some other ways everyone can help Hurricane Sandy survivors:

  • Cash is the most efficient method of donating – Cash offers voluntary agencies the most flexibility in obtaining the most-needed resources and pumps money into the local economy to help businesses recover.

Also, please review our page with info on volunteering and donating responsibly.

We are committed in continuing to provide support to the governors, tribal leaders and communities impacted by Hurricane Sandy.  As response efforts continue, FEMA and our federal partners have been in close contact with emergency officials to assess the unmet needs of survivors. Visit our Hurricane Sandy page for updates and other resources related to response and recovery efforts.

In the News: From Survivor to Survivor – Managing the stress after a disaster

(The views expressed in the CNN story do not necessarily represent the official views of the United States, the Department of Homeland Security, or the Federal Emergency Management Agency. FEMA does not endorse any non-government organizations, entities, or services.)

With the great amount of devastation Sandy has brought upon states along the East Coast, I wanted to take a moment to share an article on CNN.com from Hurricane Katrina and Joplin survivors who felt the way many disaster survivors may feel at this point in time. Three days after Sandy’s landfall, millions of people remain without power and their homes and lives as they knew it, have completely changed.

Here’s an excerpt from storm survivors sharing their experiences and giving advice on how to move forward after experiencing a disaster:

Devastation is devastation, whether a hurricane rips up your home or a tornado takes the person you love most in the world. It’s loss, shock and confusion. It’s anger and sadness and resentment. It’s being flustered like you’ve never been flustered before.

But it’s going to be OK: Take it from the people who survived Hurricane Katrina and the Missourians from Joplin whose town was leveled by the worst tornado in U.S. history.

They want Sandy survivors to know a few things:

You’re probably on autopilot right now. You’re moving through it. Stand in the ruins of the life you had before the disaster. Understand that was before. The after is when you’re good and ready.

Hours will still go by though. Days will happen. You might not remember to eat because you’re filling out paperwork and talking to insurance operators. You will get put on hold.

Your life will feel forever on hold.

At some point, when you think you’re handling it, you will stumble on something that reminds you of that old life, maybe it’s a thing or it’s a memory. Maybe this will happen when you finally get the sleep you’ve gone without since the disaster. You’re going to feel really, really awful again for awhile.

Eileen Romero, Hurricane Katrina Survivor, “Understand that the life you had before something like this isn’t coming back, and that’s not always a bad thing. Discover and make yourself anew.”

Read the rest of the story from CNN.

As we continue to deal with the aftermath of Hurricane Sandy, we remain committed to bringing the resources of the federal family together to support disaster survivors. We are and will continue to work side by side in close coordination with state, local and tribal emergency management officials, voluntary and faith-based communities, and private sector to support response and recovery efforts in affected states.

In the News: From Survivor to Survivor – Managing the anxiety after a Disaster

Posted by: Lars, Anderson, Director, Public Affairs

(The views expressed in the CNN story do not necessarily represent the official views of the United States, the Department of Homeland Security, or the Federal Emergency Management Agency. FEMA does not endorse any non-government organizations, entities, or services.)

With the great amount of devastation Sandy has brought upon states along the East Coast, I wanted to take a moment to share an article on CNN.com from Hurricane Katrina and Joplin survivors who felt the way many disaster survivors may feel at this point in time. Three days after Sandy’s landfall, millions of people remain without power and their homes and lives as they knew it, have completely changed.

Here’s an excerpt from storm survivors sharing their experiences and giving advice on how to move forward after experiencing a disaster:

Devastation is devastation, whether a hurricane rips up your home or a tornado takes the person you love most in the world. It’s loss, shock and confusion. It’s anger and sadness and resentment. It’s being flustered like you’ve never been flustered before.
But it’s going to be OK: Take it from the people who survived Hurricane Katrina and the Missourians from Joplin whose town was leveled by the worst tornado in U.S. history.

            They want Sandy survivors to know a few things:

You’re probably on autopilot right now. You’re moving through it. Stand in the ruins of the life you had before the disaster. Understand that was before. The after is when you’re good and ready.
Hours will still go by though. Days will happen. You might not remember to eat because you’re filling out paperwork and talking to insurance operators. You will get put on hold.

            Your life will feel forever on hold.

At some point, when you think you’re handling it, you will stumble on something that reminds you of that old life, maybe it’s a thing or it’s a memory. Maybe this will happen when you finally get the sleep you’ve gone without since the disaster. You’re going to feel really, really awful again for awhile.
Eileen Romero, Hurricane Katrina Survivor, “Understand that the life you had before something like this isn’t coming back, and that’s not always a bad thing. Discover and make yourself anew.”

Read the rest of the story from CNN.

As we continue to deal with the aftermath of Hurricane Sandy, we remain committed to bringing the resources of the federal family together to support disaster survivors. We are and will continue to work side by side in close coordination with state, local and tribal emergency management officials, voluntary and faith-based communities, and private sector to support response and recovery efforts in affected states.

South Carolina’s Faults due for a ShakeOut

Posted By: Derrec Becker, S.C. Emergency Management Division (@SCEMD)

The earthquake threat that exists in South Carolina typically doesn’t get much attention as say, a hurricane, a tornado or even an ice storm potential.  Many living in the Palmetto State aren’t aware that the epicenter of the largest earthquake ever recorded on the eastern seaboard was near Charleston, S.C. on August 31, 1886.  This magnitude 7.3 earthquake resulted in 60 deaths, 90 percent of all buildings in the Charleston area were destroyed and property damage was estimated at $ 5-$ 6 million in the period’s currency.

The 1886 quake was felt over 2.5 million square miles from Chicago to Cuba.  The South Carolina Emergency Management Division estimates an earthquake of similar magnitude occurring today would result in hundreds of fatalities; the damage to infrastructure and the economy would be spread over many states for many years afterwards.

It’s important for communities that may not be as susceptible to frequent earthquakes to be aware that it’s still a risk they should prepare for.  Even though South Carolina hasn’t experienced an earthquake of such severity since the 1886 Charleston event, we experience 10-30 measurable tremors a year, with 5-6 on average physically felt.  That’s why as part of the South Carolina’s annual Earthquake Awareness Week, more than 213,000 people from the state are participating in the Great Southeast ShakeOut.  For example, an elementary school will be visiting the South Carolina State Museum on Thursday, visiting an exhibit on the 1886 earthquake and also participating in the drill at 10:18 a.m. Additionally, South Carolina Emergency Management Division is holding an earthquake preparedness table top earthquake exercise with several county emergency management agencies near the South Carolina-Georgia border.

Planning for this drill has given state emergency management communities an opportunity to have a little fun while conducting a disaster preparedness campaign.  Through the development of Public Service Announcements, promoting social media pages, hosting chats and getting out in the communities, public information teams from the Nation’s Capital to Savannah and everywhere in between have been creative and enthusiastic about the Great Southeast ShakeOut- a testament to how dedicated our emergency management community is to making sure the people we serve have the information they need to make decisions about their personal safety.

We’ve been able to discuss the differences between the Richter and Mercali scales, to explain why some companies don’t offer earthquake insurance and to encourage people to take this opportunity to understand the types of emergencies their communities are most vulnerable to and take steps to prepare for them; all through multiple platforms, traditional and new.  Plus, in states where college football reigns supreme, it’s been a friendly competition to see which state gets the most participants to practice “Drop, Cover and Hold On” at 10:18, on 10/18. I hope you’ll sign up to participate, too.

Derrec Becker is a Public Information Officer with the South Carolina Emergency Management Division and can be reached at [email protected] and via social media @SCEMD.

FEMA Mitigation Assessment Group Report on Spring 2011 Tornadoes

Posted by: Sandra Knight, Deputy Federal Insurance and Mitigation Administrator, Mitigation

A little over a year ago, hundreds of tornadoes touched down in the Southeastern and Midwestern portions of the United States between April 25 and April 28, 2011. On May 22, only a few weeks later, a powerful 0.75-mile-wide tornado cut a 6-mile path through Joplin, MO. These tornado events resulted in the tragic loss of life, destruction of thousands of homes and billions of dollars in building and infrastructure damage. FEMA’s Building Science Branch responded by deploying a Mitigation Assessment Team of specialists to assess building damage across a five-state area comprised of Alabama, Georgia, Mississippi, Tennessee, and Missouri.

Because every individual loss is a community loss, our primary goal was to assist recovery efforts by distributing timely and applicable guidance for recovery and reconstruction. We assessed the performance of the buildings and various infrastructure affected by the tornadoes, document selected safe room and storm shelter performance in the affected areas, and describe the lessons learned that could reduce future loss of life and damage to buildings and infrastructure from tornado events. A report with the results of our observations, conclusions and strategic actionable recommendations to help reduce future building damage and loss of life from tornadoes was recently published.

In the first months following the tornadoes, the MAT published eight Recovery Advisories, participated in the Safer Alabama Summit in June 2011, and held numerous public training sessions in affected areas in the summer of 2011 and spring of 2012. The report with the details of the MAT field observations, conclusions, and recommendations is now published and available to be downloaded as FEMA P-908, Mitigation Assessment Team Report – Spring 2011 Tornadoes: April 25-28 and May 22; Building Performance Observations, Recommendations, and Technical Guidance (May 2012). FEMA P-908 was released to the public on May 22, 2012, the one-year anniversary of the tornado event in Joplin.

The report was developed and reviewed by a team of over 200 design and construction experts from various industry groups, academic institutions, nonprofit associations, government agencies, and small and large businesses. FEMA P-908 presents the MAT’s observations, 47 conclusions, and 49 actionable recommendations directed at strategically improving public safety and building performance during tornado events through defining research needs, proposing national code and standard changes, and providing local governments, individuals, design professionals, building owners and key federal agencies with actions they can take. FEMA P-908 also describes in detail the historic storms and building codes in the affected areas and includes an appendix with prescriptive guidance for enhanced construction techniques to improve the performance of wood-frame residential structures when impacted by tornadoes rated EF2 or less.

The MAT’s recommendations addressed a range of building and life-safety issues. Several of the recommendations are already being implemented:

  • FEMA submitted a proposal in January 2012 to the International Code Council for the 2015 update of the International Building Code to require that a safe room or storm shelter be included when new schools and critical facilities meeting certain criteria are built; this proposal passed in the April 2012 committee hearings. 
  • A change to the risk category and addition of extensive commentary on tornado loads is being planned for submission to the American Society of Civil Engineer’s Minimum Design Loads for Buildings and Other Structures (ASCE 7). 
  • This publication combined with FEMA’s technical guidance for the construction of Individual and Community Safe Rooms, provides individual residents, community planners and emergency managers with the information necessary to get started on projects and plans that will better prepare them for next year. 
  • FEMA is planning additional outreach activities to highlight the MAT’s observations, conclusions, recommendations, and reporting efforts. 

What MAT means for the future
The MAT serves several purposes for future disasters and future mitigation activities. Future disasters with similar impacts will have the published MAT Reports and Recovery Advisories available to them immediately as an expert source of how buildings fail or resist extreme winds. As soon as the recovery starts, organizations involved in the recovery could use this existing pool of standards, best practices, and guidance to build back safer, stronger and more resilient.

The MATs work also helps FEMA continually validate the design and construction guidance it produces for the public, the success of FEMA funded Mitigation projects and the documentation needed to strengthen and update the voluntary, private sector, consensus building codes and standards in this county that the public relies on.

Visit www.fema.gov/rebuild/buildingscience for more information on the FEMA Building Science Branch.

Faith-Based Group Rebuilds Alabama Church Following 2011 Tornadoes

Editor’s note: This was originally posted June 28, 2012, on the White House blog by David L. Myers, Director of the Department of Homeland Security Center for Faith-based & Neighborhood Partnerships.

Tornadoes and fires hold more in common than being disasters: they can also make good neighbors.

This is uniquely true in Boligee, AL, a small rural town near the Mississippi border, and Hartville, OH, near Akron. It’s a great story of faith communities helping each other — and it has a beautiful twist at the end.

The story begins in and around Boligee in 1996, when four African American churches burned to the ground. Though it has never been proven, many suspect the fires were related to racial tension. Volunteers from around the world rebuilt the four churches — including Little Zion Baptist Church — with the assistance of Quakers and Mennonites.

Fast forward to April 27, 2011, when tornadoes tore through central Alabama, killing 139 people and destroying billions of dollars of property, including the Christian Valley Baptist Church in Boligee, home of a small African American congregation.

broken down building

The Christian Valley Baptist Church in Boligee, AL, a small African American congregation, was destroyed by a tornado in April 2011. (Photo courtesy of David L. Myers)

ROPE OF HOPE

The Rev. Tracy Giles, Christian Valley’s pastor, didn’t know what to do. Insurance would cover $ 165,000, but estimates to rebuild the church exceeded $ 500,000. Pastor Giles heard about Mennonite Disaster Service and sat down over coffee with one of its coordinators, Jerry Klassen. Pastor Giles told Klassen, “I need a thread of hope.”

Klassen responded, “I can throw you a rope of hope.”

Klassen contacted Maple Grove Mennonite Church in Hartville, and soon skilled volunteers from several Hartville churches were making regular treks to Boligee. On Sunday, June 3, 2012, six months after the start of the rebuilding, Christian Valley Baptist Church commemorated its new opening; total cost was $ 160,000.

“It was God reaching across the borderline,” said Deacon Willie Cain.

The Rev. David L. Myers, a Mennonite minister and director of the DHS/FEMA Center for Faith-based & Neighborhood Partnerships, who participated in the dedication ceremony, said it was a mutual opportunity for service. “Christian Valley Baptist cannot be itself without a church to worship in, and Mennonite churches cannot be themselves without a service project.”

rebuilt church

Christian Valley Baptist Church, rebuilt. (Photo courtesy of David Myers)

And here’s the beautiful twist: one of the biggest challenges faced every year by thousands of disaster volunteers is finding housing during their time of service. That wasn’t the case for the volunteers rebuilding Happy Valley Baptist Church.

Remember Little Zion Baptist Church, which was burned and rebuilt in 1996? That same church provided housing for more than 80 volunteers who traveled more than 800 miles from Hartville to Boligee.

Disasters of all kinds can indeed make good neighbors.